Proverbs 25:15 (ESV)
With patience a ruler may be persuaded, and a soft tongue will break a bone.
*Most people become upset if a person speaks to them in a harsh manner. No one really appreciates a forceful tone, or being relayed a message in a poor manner. In fact, about 80 percent of how you say things is more of the focal point than what is actually said. Therefore, take the time to analyze how you come off when you say things. Even with your best intentions at heart, your communication skills may be flawed if you are too aggressive or have a poor attitude.. Particularly when it is unnecessary. There is a saying that says to say what you mean, and mean what you say. However, does your tone reflect a different meaning from you are saying?